Today, managers in many organizations are adopting a more systemic vision of leadership. This implies knowing how to carry out three main missions^.
- strategic positioning (guiding and innovating)
- work organization (structuring and clarifying)
- performance management (motivation and achievement)
To carry out these three missions successfully, a leader must deal with three paradoxes:
Firstly, it must take into account the individual needs of the growing number and diversity of internal and external players, while encouraging the mobilization of collective intelligence. Secondly, it must enable each individual to flourish, while ensuring that performance is maintained. It must reconcile human and economic aspects within the framework of performance management. Thirdly, it must meet the organization’s current needs (short-term) while anticipating its future needs (long-term).
To carry out these three missions and resolve these three paradoxical injunctions, there are three postures, based on twelve key skills:
The consultant’s posture
The consultant’s posture aims to clarify and organize the work; it relies on cognitive intelligence and helps resolve the first paradox (individual vs. collective). It requires the following key skills: systemic vision, solution orientation, analytical ability, results orientation.
The coaching posture
The coaching posture is based on emotional intelligence, and enables us to respond appropriately to the second paradox (producing vs. involving). Here, the leader enables each person to use and develop all their resources. To achieve this, he needs to possess these four key skills: feedback, openness, assertiveness and active listening.
The intrapreneurial posture
Finally, the intrapreneurial posture is based on the ability to anticipate and communicate, in other words, on transformational potential. It takes care of short-term needs and objectives, without forgetting the long-term vision, and thus responds to the last paradox (short-term vs. long-term). The key skills of this posture are: anticipation, communication, digital acuity and continuous improvement.
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Nicolas Quoëx, co-founder of Skillspotting, gives his views on the evolution of leadership, raises questions and takes a step back to enable managers to play their full part in this metamorphosis. His reflections are based on experience gained from coaching over 250 managers, teams and organizations, and on the analysis of numerous articles and books.